Sales and Service Associate
Admission and Administration Requirements
Academic Admission Requirements:
  • High school diploma or high school equivalency (Transcript and/or diploma to be forwarded to the College); or
  • Mature students who do not meet the education prerequisites may be considered for admission on an individual basis provided the following conditions are met:
    • Applicants are at least 19 years of age at the time of application;
    • Applicants have been out of school for at least one year;
    • Applicants complete the standardized assessment instrument and obtain the result of high school equivalence on all subtests;
    • Applicants present a certified copy of grades for the highest educational level attained.
Administration Requirements:
  • Completion of Keyin College’s official application form;
  • Application fee of $50 (non-refundable).  It must be noted that this is an additional cost for the processing of your application.
  • International applications are subject to a $250 application processing fee (non-refundable)

Providing “First Class” Customer Service Training not only to meet but also exceed the ever-changing demands of industry and ultimately satisfying the needs of the customer! This program is eight weeks in length, comprising six weeks of in-class instruction and two weeks out in the field on a job placement.

Sales and Service Associate Courses View
  • Introduction
  • The Role of the Sales Associate
  • Leadership in the Workplace
  • Managing Sales Performance
  • Provincial Labor Standards
  • Communicating with the Customer & Management
  • Strategic Sales Management
  • Keeping Customers & Building Business
  • Self-Actualization - Reaching Job Satisfaction
  • Workplace Safety
  • Job/Career Search
  • Job Shadowing

Currently offered at the following locations:

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